Contact Us

Questions, comments, concerns?  Please fill out the form below, and we'll get back to you soon.

If you need to reach us directly, feel free to call us at (734) 619-0547 or email us at frontdesk@bookbeachhaven.com.

Looking to book an appointment? Click here!

Thank you for your message.  We look forward to reading it, and getting back to you as soon as we can.  Thank you!

Visit Us

Under Starbucks!
625 E Liberty St.
Lower Level, Suite 20
Ann Arbor, MI 48104

Entry door is to the left of Starbucks' main entrance. Take the elevator or stairs down to the lower level and find us in Suite 20.

Hours

By appointment only, during:
Monday: 10am - 6pm
Tuesday - Friday: 10am - 7pm
Saturday: 10am - 2pm
Sunday: Closed

Spa Policies

What is your cancellation or no-show policy?

Cancellation Policy: Free cancellation up to 12 hours in advance of appointment. Less than 12 hours notice results in a 50% service charge.

No Show Policy: A no-call-no-show will result in a 50% service charge. Frequent no-call-no-shows will result in being blocked from booking at Beach Haven.

Full Body/Lower Body Hair Removal Combo Services Cancellation Policy: 50% deposit required to book an appointment and must give 36 hours notice to cancel or reschedule, otherwise the deposit will be forfeited.

I'm running late!  What's your late policy?

Since our services are only booked out for 15 minutes each, we have a strict 5 minute late policy. If you arrive more than 5 minutes after your appointment start time, you may be subject to the 50% fee and reschedule. If you are running late, please call us ASAP so we can see if we can still take you!

Do you allow visitors and children at appointments?

1-2 visitors are welcome to wait in the lobby while you are in your appointment. Visitors are not permitted inside of the room during the service due to small room size. Children under the age of 13 are not allowed to be left unattended.

What is your minimum age for treatments?

Airbrush Tans: Minimum age 13 with parent consent form.

Hair Removal:
Face: Minimum age 15 with parent consent form.
Body: Minimum age 16 with parent consent form.

Want to save time at check-in by signing the parental consent form before your appointment? We would love that - click here!